In response to criticism from the U.S. General Accounting Office regarding the lack of a strategic human capital management plan for the organization, the Office of Information Technology (OIT) at U.S. Customs and Border Patrol contracted with McBassi to implement the McBassi People Index® framework among both employees and contractors.
McBassi collected and analyzed all data, producing a report that documented the organization's strengths and weaknesses and provided a prioritized set of fact-based recommendations for achieving better organizational results through improved human capital management and development.
For a more detailed case study of McBassi's work at the U.S. Bureau of Customs and Border Protection, please click here.
Wondering how the McBassi People Index® will help your
organization?
Contact us today and we would be happy to discuss our services and answer any questions you have.
Phone: 866.345.5730
Email: info@mcbassi.com